How easy is it to set-up?
The 1-on-1 support that Soul Software gives is something our competitors just can't beat. We have a white-glove service for every member that comes into Soul Software. On Zoom we hook up your domain. Within an hour we will have your email, calendar, payment integrations, and social integrations ready to go. Within a few tutorials, you'll have ease with building your website and automating your funnel.
How many members/ Contacts can I have?
We do not limit how many contacts or members you have in your email list, membership list, or inside the app.
Tell me more about texting
and phone service.
When you sign up with Soul Software, you have the opportunity to have your own phone number where you can make calls and send text messages. The cool thing is that since we aren't just a texting service this allows you to seamlessly integrate texts into your funnel automation. We also have templates and swipe copy for your text messaging ready to go
How reliable and fast is Soul Software?
We are built to scale and be the fastest and most reliable in the industry. While Soul Software is new, our development team has worked with over 10,000 agencies over the years to build-out custom marketing and design platforms. We are proud to partner with this team that has recently received over 70 million dollars from private investors to enhance what we already have and grow our platform to new heights. The foundation of Soul Software's leveraged infrastructure and architecture is Google Cloud Technology. Our suppliers and partners manage millions of users and peak bandwidth exceeding 100,000 requests per second.
Are there any transaction
or credit card fees?
Soul Software does not charge any transaction or credit card fees, though the payment processor (Stripe or PayPal) will charge a standard transaction fee, which may vary based on your location. The fees are charged by the processor and not associated with our plans.
How does the free trial work?
Choose which plan you'd like to test? Then, after 14 days, your card will be charged for the plan that you chose.
Is Soul Software Encrypted
and GDPR Compliant?
We take the protection of your and your customer's personal data very seriously and treat personal data verify confidentially and in accordance with the statutory data protection regulations and this data protection declaration. Data is always encrypted at rest. It's always encrypted in transit. You know, we're utilizing both primarily Google Cloud but also a little of Amazon AWS, both of which are that then they themselves GDPR compliance.
I have built a site on WordPress? Can I use my Wordpress site on Soul Software?
Yes! We host WordPress sites!! With our new integration technology, we will host your WordPress site for an additional $14.99 a month with whichever plan that you select.
Do you offer Migration?
YES! We offer Free migration. See the details below.
We offer migrations from any platform for all your products/ Courses and customers FOR FREE!
All you need to do is sign up for the FLOW or MOMENTUM annual plan.
How it works
Most migrations are completed within 1-2 weeks, but if you have multiple courses or a large library of content, it may take longer. We’ll give you a time estimate once we get started and let you know the second it’s done. Because we take extra care to manually migrate your data, we don’t offer refunds on the first year of your annual plan.
1. Qualify for the migration by choosing annual billing on FLOW or MOMENTUM plan.
2.Send us an email to hello@soulsoftware.co with the subject line: MIGRATE into Soul Software, and let us know where you'd like us to migrate your information from.
3.Then, we will respond within 48 hrs with a form for you to fill out.
4. Let us take care of this and you go to your passion :) We’ll be in touch with updates throughout the process.
If you'd like us to transfer your websites, funnels, or automations we can do this as well for a fee. Just let us know and we will assess and give you custom pricing based on the size of the project.
More questions? Would you like a DEMO?